So I did a little experiment with ChatGTP...name me 100 of the most influential BIPOC women in the past 100 years? It's answer highlighted the need to intentionally and consciously train AI with a diverse and representative dataset.
UR + CS = <3
UXR meet your BFF, Customer Success.
If there’s one piece of sage advice or golden rule that I might be able to offer you that will make your life easier (like buttah!) it’s this: customer success is your new best friend. Here are the 5 keys to engaging with CS and unlocking your client research meetings.
Tale of Two Graphs
Once upon a time, there was a unintelligible and incomprehensible graph that was in desperate need of some updates. So a brave and valiant team of designers, researchers, and product managers set off on a quest to test not only their own wills, but also their assumptions in hopes of designing a better graph.