Hello, stranger.
Here are a few of projects I’ve worked on.
Not Another Dashboard
USER RESEARCH | PRODUCT DESIGN STRATEGY
Charged by a CEO with an unwavering new business idea, I performed user and market research to lead the product design strategy for an innovative new Product—Kenshoo Connect.
Measuring UX
USER RESEARCH
We knew we had a usability problem. With several different products to speak of, the challenge was not only identifying which product, but also understanding where to focus.
I designed and launched a qualitative and quantitative survey to gather insights and provide product with a roadmap and measurable means to improve usability.
Rethinking Reporting
USER RESEARCH | UX DESIGN
After a "dissatisfied" rating by clients on a recent Product Survey, I lead a user research that redesigned the reporting flow.