Many of us feel like using AI in our work is a "dance with the devil"—powerful, but unpredictable and a little scary. After years of trial and error, I've found the key isn't to follow, but to lead the dance. In this guide, I share my CRAFTe framework for writing better prompts and the ethical principles we need to keep our soul in the process.
The future of UX Research with AI: utopian dream or dystopian nightmare? 😬👉🏻🤯
As posited on the panel with Sam Ladner, PhD, and Jared Forney at Dovetail’s Insight Out conference last month, Generative AI is forcing us to confront a critical question: Will we, as Researchers, create and define our collective future, or risk it being defined for us?
I've applied the "best/worst/base case" foresight framework to explore three potential paths forward for the Product & Design Research industry, from the "Ambling Along Status Quo" to the "Empowered Research Engine."
It's not about predicting, but preparing. Let's discuss our direction and how we can get there intentionally.
Dive into the article to explore these futures and share your thoughts! 👇🏻
Last month, I utilized generative AI to analyze 20 hours of interviews in just 14 hours (instead of over 80). The efficiency is mind-blowing... but at what cost and what opportunity? According to a recent HBR article, 77% of researchers are concerned about AI bias, and only 31% rating AI-generated data as "great," we're facing a critical inflection point in our field.
In the article, I note:
• 3 game-changing opportunities AI brings to UX research
• 3 serious challenges we can't ignore
• Thoughts on the impact and future of research
As researchers, what's our responsibility in this AI revolution?
What's your take: Will AI fundamentally enhance or erode the quality of UX research?
Many of us feel like using AI in our work is a "dance with the devil"—powerful, but unpredictable and a little scary. After years of trial and error, I've found the key isn't to follow, but to lead the dance. In this guide, I share my CRAFTe framework for writing better prompts and the ethical principles we need to keep our soul in the process.
If there’s one piece of sage advice or golden rule that I might be able to offer you that will make your life easier (like buttah!) it’s this: customer success is your new best friend. Here are the 5 keys to engaging with CS and unlocking your client research meetings.
